Refund & Pickup Policy

Freshly Prepared Herbal Infusions

At Myofix Massage Therapy, all herbal infusion drinks and tea bundles are prepared fresh to order to ensure quality, safety, and effectiveness.

Pickup-Only Orders

All tea products are pickup only from our clinic
Orders require 3–5 business days for preparation
Customers will be notified when their order is ready for collection

No Refunds or Returns on Tea Products

Due to the nature of our products, refunds or returns are not available once an order has been prepared or collected.

This applies to:

Single tea packets
Seasonal infusion drinks
Tea bundles (6-pack or mixed bundles)

Why This Policy Is in Place

Our herbal infusions are:

Freshly prepared
Made specifically per order
Intended for personal consumption

For health, safety, and hygiene reasons, returned products cannot be reused or resold.

Order Issues (We’re Here to Help)

If you experience any of the following:

Incorrect item supplied
Missing items in your order
Quality concerns at the time of pickup

👉 Please notify our staff immediately upon collection so we can assist you on the spot.

Cancellations & Changes

Orders cannot be cancelled once preparation has begun
If you need to make changes, please contact us as soon as possible after placing your order